Crisis Communications

“A reporter just called. I have 20 minutes.”

What you say next defines the story. I have been in that room — on both sides. I know what the reporter needs, what the producer is building, what your silence signals, and what your statement costs.

Call Karen now — 415.359.4454 Text Karen
01  /  How It Works

You call me. I pick up.

Within one hour I have assessed the threat, identified the reporter, and built a response strategy. I act — contacting producers, placing counter-narrative stories, or advising silence — within hours of the first call.

I do not use an answering service. Every call is confidential. NDA available before the first conversation. Crisis engagements begin immediately. The goal is never coverage. The goal is the right outcome.

Outcome One
A statement that controls the story.
Outcome Two
A counter-narrative that changes it.
Outcome Three
Silence. Sometimes the best outcome is no story at all.
02  /  What Clients Say
“We could not have done it without her.”
Jon Bissett
River Valley Ranch
03  /  Who Calls

The call comes before the story runs. Or it is too late.

  • Managing partners who just received a call from a reporter.
  • Plaintiff attorneys whose case has attracted national press.
  • Firms managing high-profile client situations.
  • Attorneys facing prosecutorial media pressure.
  • Any firm or institution where a story, as currently reported, would do permanent damage.

Don’t call when the story has already run. Call before the reporter does.

Crisis calls answered any hour

415.359.4454

I pick up. If I am on another call I return within the hour. All consultations are strictly confidential. NDA available before the first conversation.

Call Karen now — 415.359.4454 Text Karen

karen@oliverandginger.com