Five years at Dow Jones being pitched. Twenty-nine years pitching for plaintiffs, and only plaintiffs.
“A corporate giant once sent someone to go through my trash. I opened the back door and said make sure you take it to the curb when you’re finished.”

It shows up again and again in the matters I have worked: an institution knew, said nothing, and people were harmed until the story became public and forced accountability. Johns Hopkins is one. It is not the only one.
Billion-dollar defendants retain communications firms before your complaint is filed: AmLaw 100 firms building the legal defense story, national crisis firms managing the public record. I built a plaintiff-side practice with the same rigor and reach, and I wrote the book on how they work.
OUTGUNNED: The Defense Communications Machine That Is Winning Your Cases Before You File →
I was once the junior person sent to a case because someone senior had somewhere else to be. That is why no one with fewer than ten years touches your matter here. I start every engagement myself, and you have my direct line. When an MDL demands scale, I bring a vetted bench matched to the matter: aviation, toxic torts, environmental contamination, mass product liability. I scale up and down with the case, so you never pay for bench you do not need. Nothing is templated.
Mass torts and MDLs take years, and even the best firms run out of hands to stay in personal touch with every plaintiff. Dr. Susan W. Oliver does, under the direction of retained counsel. She is the steady voice checking in and explaining where things stand, so no one waiting on a case goes silent for months or turns to a forum for answers. She does not give legal advice. She holds a pharmacy degree and a Ph.D. on the connection between mind, body and health.

I co-founded the Women’s Innocence Clinic, which helps wrongly convicted women. We take help, not donations. I am the mother of two grown children, a lawyer and a teacher.
Text your case name. Same day, you know what the defense is running. Free. If you need me in the room now, I come to your firm with a briefing and a plan.
Text Karen — 415.359.4454 or call or email Karen